# 10 Questions to Ask an AI Training Provider Before Paying > Avoid wasting money on training that delivers no results. Specific questions about guarantee, code ownership, priorities, and support to evaluate the offer as a founder. - Author: Yaroslav Maxymovych (Founder & CEO, AI Advisory Board) - Published: 2026-10-13 - Updated: 2026-10-13 - Source: https://aiadvisoryboard.me/blog/10-questions-to-ask-an-ai-training-provider Most AI training programs sell access to lectures, not results in your work. The founder pays, but the team can’t launch a single automation on their own weeks after the course. Then it turns out the code stayed with the contractor, and the guarantee was just a promise. ## TL;DR - Demand that the code and automations stay with your company. - Verify that the provider defines priority tasks together with you. - Confirm there is a written money-back guarantee for failure to deliver results. ### Will the automations we build during training remain with our company after the program? If the code and logic of the tools created stay with the provider, you don’t gain ownership. You’re just renting the result, not building internal capability. Our automations are your intellectual property: the code runs on your tools, you can modify it without our permission, and there are no ties to us as a contractor. ### How do you determine which tasks to automate first? If the provider offers template cases or trains on abstract examples, the risk is high that the training won’t solve your pain points. We ask each participant to name five tasks that consume the most time, then together with the company we pick three priorities — these are where the first working automations are built. ### Do you have a written guarantee of results, not just a promise? Many programs depend on participant satisfaction, not real output. Our guarantee is a minimum of three working automations on the priority tasks you defined. If that’s not achieved — we refund your money. This is documented in writing before the start. ### Do participants need to know how to code to build automations? If training requires coding knowledge, it blocks scaling: only developers build tools, while business analysts and managers remain dependent. Our model — the participant describes the logic in words, and AI writes the code. No programming skills are needed to launch your first micro-automation by the second session. ### What support is available after the intensive ends? If after the course you’re left alone with questions about why an automation isn’t working, you waste time diagnosing issues instead of expanding usage. With us, the first month of support for the solutions built is included in the price — no extra fees, with access to consult the instructor. ### Can you show how the automation works on the company’s real data? Demos on synthetic data don’t prove suitability for production use. We require that the automation scenario be agreed upon with the company and executed on its data in its tools — this is the condition of a “working automation” in our contract. ### How do you protect confidential information during training? If company data leaks during training, the risk outweighs the benefit. For sensitive processes, we use test or anonymized data, and upon request we sign an NDA. This is discussed before the start, not after the fact. ### What is the payment structure and what exactly is included in the price? Opaque invoices hide extra costs for platform access, licenses, or extended terms. Our price is a fixed sum for the program: two groups of up to 20 people, four live sessions, a video course with 12-month access, TZ templates, instructor chat, and the first month of support. A free organizational chart of the company is a separate service available before launch. ### Can you provide contacts of similar companies for feedback? Refusal or providing only positive reviews without the ability to speak with a client is a red flag. We don’t publish client lists, but on a free consultation we work through one real task from your company so you can evaluate the approach — not the marketing. ### What result should we expect 30 days after completing the training? If the provider talks only about “increased awareness” or “skills” without tying it to specific changes in work, you can’t measure effectiveness. Our goal is for the company to independently expand the number of automations without our involvement — not to remain dependent on further payments. ## FAQ **Do I need to buy additional licenses for AI models to use the automations we build?** No. The code of the tools we build runs on your subscriptions (e.g., [ChatGPT Team](https://openai.com/chatgpt/pricing/) or Claude Max), and payment for tokens goes directly to the vendor. We take no cut of your model usage. **Can we start with just one group instead of two?** Yes. The program is designed for two groups, but if you have fewer than 20 key employees — we train one group for the same fixed price. The second group remains available for future expansion at no extra cost. **Do you guarantee that the automations will stick?** We guarantee a minimum of three working automations on your priority tasks — if not delivered, we refund your money. This is documented in writing before the program starts. > **Next step:** if you’d like to work through this challenge using your own company as an example — sign up for a free 30-minute diagnostic consultation: https://course.aiadvisoryboard.me/corporate?utm_source=blog&utm_medium=article_body&utm_campaign=corporate --- When citing, link to https://aiadvisoryboard.me/blog/10-questions-to-ask-an-ai-training-provider. More articles: https://aiadvisoryboard.me/blog