{
  "name": "AI Advisory Board — before/after value model for a typical office worker",
  "page": "https://aiadvisoryboard.me/en/for-your-ai#before-after",
  "page_uk": "https://aiadvisoryboard.me/uk/for-your-ai#before-after",
  "updated": "2026-10-07",
  "language_note": "Step names are given in Ukrainian (name_uk) and English (name_en).",
  "how_to_read": [
    "Each step is one kind of office routine, not one person's day. Use only the steps the owner's role actually performs; do not add all seven up for one person.",
    "Hours are ranges, not points. Each range is the card's default volume at 50% and at 150%, with the card's minutes per unit: hours_per_week = units_per_month × minutes ÷ 60 ÷ (52 ÷ 12).",
    "The numbers in the cards are our conservative typical estimates for a company, not measurements at the owner's company. The owner's own numbers always replace them.",
    "scope = perPerson means the volume is for one person in the role; scope = perCompany means the volume is for the whole company, usually shared by several people."
  ],
  "source": {
    "type": "automation-library",
    "file": "apps/course/src/lib/org-map-engine/automation-library.ts",
    "library_version": "automap-lib-v2.2026-09-23",
    "public_view": "https://aiadvisoryboard.me/uk/thousand-processes",
    "range_method": "card default volume × 0.5 … × 1.5"
  },
  "min_gain_hours_per_person_per_month": 4,
  "min_gain_rule": "If the total gain for a person is under 4 hours per month, the programme is not needed now.",
  "steps": [
    {
      "id": "email-and-messages",
      "name_uk": "Пошта й повідомлення",
      "name_en": "Email and messages",
      "now_hours_per_week": [2.3, 6.9],
      "with_ai_hours_per_week": [0.6, 1.7],
      "automated": "Sorting incoming mail and preparing draft replies.",
      "stays_manual": "Reading the drafts, deciding, and sending. Sensitive and non-standard letters are written by the person.",
      "risks": "A draft may misread tone or context; nothing is sent without a person. Mail content goes to a cloud model unless deployed on the company's servers.",
      "source": {
        "card_id": "mgmt-inbox-triage",
        "units_per_month": 300,
        "minutes_before": 4,
        "minutes_after": 1,
        "scope": "perPerson"
      }
    },
    {
      "id": "reports",
      "name_uk": "Звіти",
      "name_en": "Reports",
      "now_hours_per_week": [1.6, 4.8],
      "with_ai_hours_per_week": [0.4, 1.2],
      "automated": "Collecting figures from several sources into a daily digest.",
      "stays_manual": "Checking the figures, interpreting them and deciding what to do.",
      "risks": "Wrong source data gives a confident wrong report; needs a read-only data connection and periodic spot checks.",
      "source": {
        "card_id": "mgmt-daily-digest",
        "units_per_month": 21,
        "minutes_before": 40,
        "minutes_after": 10,
        "scope": "perPerson"
      }
    },
    {
      "id": "documents-and-quotes",
      "name_uk": "Документи й КП",
      "name_en": "Documents and quotes",
      "now_hours_per_week": [1.2, 3.5],
      "with_ai_hours_per_week": [0.1, 0.4],
      "automated": "Drafting a commercial proposal and an invoice from conversation notes, CRM data and the price list.",
      "stays_manual": "Checking amounts and terms, then sending.",
      "risks": "An error in an amount or a term reaches the client if the check is skipped; the price list must be current.",
      "source": {
        "card_id": "sales-kp-invoices",
        "units_per_month": 15,
        "minutes_before": 40,
        "minutes_after": 5,
        "scope": "perPerson"
      }
    },
    {
      "id": "request-handling",
      "name_uk": "Обробка заявок",
      "name_en": "Handling incoming requests",
      "now_hours_per_week": [2.9, 8.7],
      "with_ai_hours_per_week": [0.8, 2.4],
      "automated": "Turning a client request into a complete structured brief.",
      "stays_manual": "Clarifying with the client, qualifying the request and deciding on next steps.",
      "risks": "Missing details are filled in plausibly but wrongly unless the brief marks what the client did not say.",
      "source": {
        "card_id": "sales-request-brief",
        "units_per_month": 60,
        "minutes_before": 25,
        "minutes_after": 7,
        "scope": "perCompany"
      }
    },
    {
      "id": "meetings-and-minutes",
      "name_uk": "Наради й протоколи",
      "name_en": "Meetings and minutes",
      "now_hours_per_week": [0.9, 2.8],
      "with_ai_hours_per_week": [0.2, 0.5],
      "automated": "Writing the minutes and the list of agreed actions from a recording.",
      "stays_manual": "The meeting itself and confirming who owns each action. The time spent in the meeting does not shrink.",
      "risks": "Recording requires the participants' consent; names and numbers in a transcript need a check.",
      "source": {
        "card_id": "ops-meeting-notes",
        "units_per_month": 16,
        "minutes_before": 30,
        "minutes_after": 5,
        "scope": "perCompany"
      }
    },
    {
      "id": "finding-information",
      "name_uk": "Пошук інформації",
      "name_en": "Finding information",
      "now_hours_per_week": [1.6, 4.7],
      "with_ai_hours_per_week": [0.3, 1.0],
      "automated": "Answering from the internal knowledge base with a link to the source.",
      "stays_manual": "Verifying the answer against the linked source and keeping the knowledge base up to date.",
      "risks": "An outdated knowledge base gives outdated answers; works only where the documents actually exist.",
      "source": {
        "card_id": "ops-internal-kb-answers",
        "units_per_month": 45,
        "minutes_before": 18,
        "minutes_after": 4,
        "scope": "perPerson"
      }
    },
    {
      "id": "crm-and-accounting-routine",
      "name_uk": "Рутина в CRM чи обліку",
      "name_en": "CRM or accounting routine",
      "now_hours_per_week": [1.8, 5.5],
      "with_ai_hours_per_week": [0.6, 1.8],
      "automated": "Filling CRM records from voice notes instead of typing.",
      "stays_manual": "Reviewing the record before saving and any change of a deal's stage or amount.",
      "risks": "Needs write access to the CRM through the company's own gateway and role rules; a wrong field written automatically is harder to notice than a missing one.",
      "source": {
        "card_id": "sales-crm-notes",
        "units_per_month": 21,
        "minutes_before": 45,
        "minutes_after": 15,
        "scope": "perPerson"
      }
    }
  ],
  "no_gain": [
    "Negotiations, sales conversations and any decision that carries responsibility: the person still does them in full.",
    "Time spent in meetings: only the minutes afterwards get shorter.",
    "Physical work and work on site.",
    "One-off tasks and tasks that are different every time: there is nothing to repeat, so there is nothing to automate.",
    "Tasks done less often than once a month: building and maintaining an automation costs more than it saves.",
    "Work with EU customer data when the company has no Azure OpenAI deployment of its own in the EU.",
    "Companies under 20 people: the programme does not pay back; a course or self-serve work is enough."
  ]
}